Chatting is the most common adopted activity by the people as everyone is inclined towards messaging and texting to their friends, family, and even in their business life. Research displayed that more the 90% of smartphone users prefer texting & chatting and they text on their regular basis. Now, this is the nature of common people, but if we talk about the businesses, there has been seen a lot inclination towards adopting this trend. Businesses identified that due to the busy schedule of the users, they have to be impatient and always rely upon getting real time answers. Businesses are relying on getting interacted with the users and believe in the feedback that users share over chats.
Well, a technical integration in business applications can solve this road-hassle of entrepreneurs and that is Live Chat, which makes your application do their talking.
Being a business owner, if you are wishing to add a live chat option in your applications, here are some advantages and disadvantages that you should uncover before placing it into your mobile app development process.
The major advantages of having Live Chat in your business app:
As per market demand, incorporating live chat is an excellent option to provide seamless mobile communication because it provides flexibility to the customer to get connected with the brands wherever they need to. Here are the best advantages of having live chat in your business app.
Responsive Customer Service
Social connectivity has been increased nowadays and users and customers have started interacting with brands and have started becoming conversational. This is because users can get the answers to their respective queries at that time. Thus, the demand rate of live chat from users’ perspective has been increased and a report says that 80% of users want to get information on chats and inclined towards chat options.
Enhances Customer Retention
The continuous flaws of customers in the bags is more than important to a brand to thrive their business at height. But, there is a fact that retaining old customers cost more than acquiring a new customer. That’s is the reason business owners always focus on holding their customers and tries to enhance their customer retention rate.
Lining up with customer assumptions is essential for your business. It impacts the client’s lifetime worth and agitates rate. If customers request quick reactions, that is the thing that you need to give. 82 state prompt reaction from a business is a deciding component of their steadfastness to a brand.
Proactive lead Generation
Live chat integration permit entrepreneurs to step up and connect with guests on their website. By setting triggers, brands can send focused on messages and start customer engagement.
Contingent upon a customer support insight, live chats set out freedom for organizations to have a few minutes of discussion continuously, though this may have required days over email.
Expands ROI
Live chat has been appeared to affect business profit. 69% of organizations that utilization live chat capacities guarantee that live chat has emphatically affected deals, revenue, and client dependability.
In any case, visit alternatives likewise influence customers towards a buy. With questions being replied to continuously, 48% say they are bound to purchase from an organization if that it offers live chat uphold.
The major disadvantages of having Live Chat in your business app:
As per the above sections, live chat is very much advantageous for your business application as it adds various perks to your revenue section. But, is live chat a groovy option for your business? If the doubt popped out in your mind, then here we have curated few cons that you must know before integrating this feature.
Distracted Business alignment with customer demand
The strain to satisfy the customer is on. If reasons are unknown, you can’t react in an ideal way (either due to work issues or understaffing), you are in danger of disappointing your customers. 25% of purchasers are baffled by significant delay times.
Possibility of Customer misfortune
Live chats have a ton to bring to the table. Yet, services should be right on the money. For example, scripted reactions can expand dissatisfaction for almost 29% of customers.
Any unacceptable association may make your clients leave-directly to your rivals. 51% of clients say one negative experience is sufficient to make them forsake a site, never to visit again.
Possibility of Reputation harm
Unsatisfied guests may voice their disappointment to individuals they know. All things considered, Americans inform concerning 15 individuals about a helpless assistance experience, versus 11 for a decent encounter. The issue can heighten when they take it to web-based media, destroying your image picture. Hence, live could harm your brand’s reputation too, and that all because your last customer has said something wrong about your brand.
Can be challenging
Live chat necessitates that you satisfy the hope that you are free at whatever point a potential client needs help. What happens when you are managing clients from various time regions? Will you have the option to utilize the workforce to offer day in and day out help?
Conclusion:
Incorporating Live Chats in your business application can be advantageous and disadvantageous at the same time, it only depends on the channeling method of your live chat. How your brand is dealing with the customer and how your application offering flexible features to your users is the key thing to focus upon and then asking for integrating live chat to your hired mobile app development company is not a wrong idea.
Phone screens are used frequently by which they usually collect dust on the front and back surfaces. We spend hours on our phones on regular basis and mostly overlook to clean our cell phones. Bacteria and germs can amass on your phone screen when you use your phone. A dirty mobile touch screen can hinder finger taps from being recognized in some areas of the screen. Dust and other particles can also accumulate in small spaces of your phone, like the headphone jack, charging port, and speakers preventing them from working properly.
It’s also important to remove dust from your smartphone to prevent the spread of germs. Germs can gather on smartphones due to the wide variety of areas because it’s so frequently touched. You should clean and protect your phone screen regularly to avoid germs from spreading. Unfortunately, many people avoid cleaning their phone screens. Lint and other dirt collect in the charging port. After some time charging issues arise, the dust hinders the good electrical connection.
Remove Dust from the front and backside of the phone
Microfiber Cloth
Wash your hands and Make sure to power off your device. A small microfiber cloth is used to remove the dirt from both sides of your mobile. First of all wet a corner of the microfiber cloth wipe down the phone carefully and then use a dry corner of the microfiber cloth to remove all liquid from the phone. Use the microfiber cloth to clean the entire phone. Make sure to clean both the front and backside of the mobile.
Scotch tape
As we all know the everybody has a busy schedule so we want some quick solution for that scotch tape is faster than microfiber cloth to clean your screen. You have to hold the tape to the surface of the screen and peel it off to clear unwanted dirt.
Simple steps to keep clean your phone screen protector
Be cautious while removing dirt from the surface of the phone. Whether your phone screen protector is made of plastic or tempered glass, it is necessary to clean. These cleaning steps should be done weekly to keep a phone dust-free. All you need scotch tape, and a microfiber cloth, compressed air. Before you start you should wash your hand properly.
Followings are the steps:
Gently wash the sticky part of your screen protector. If small areas like the space around the camera lens, charging ports, or headphone jacks are dirty then gently use a dry cotton swab to clean those areas. This will help clean all fingerprint stains and smudge from the screen protector, camera lens, charging ports, and headphone jacks
Let dry your screen protector. You can use a Microfiber cloth and hairdryer for this process.
As you are drying your screen protector, at that time may be new particles fall on the screen. The tape is used to clean the dust.
Make sure your screen protector is clean and dust-free. After completing all the processes you can use a microfiber cloth to make it clearer.
Allow the phone to air dry completely before starting.
Cleaning dust from the Charging port and Headphone jack of the Phone
Compressed air
These days we depend on mobile phones for almost every task like calling, shopping, banking, gaming, video chatting, photography, messaging, and many more. Due to our busy schedule, we overlook the dirt on the surface, charging port, and headphone jack. Compressed air very easily removes all dust on the gadget. Compressed air is used to spray into ports to remove dust. Using the compressed air use point the nozzle into the charging port and jacks after it sprays inside. This will loosen the dust enough to make it fall out. Many mobile repairers use Compressed air to clean the dust that accumulates in the charging port, speakers, and other ports. If we cannot clean this dirt then it causes many problems like preventing charging properly and other functions of the phone. Clearing dirt from your phone’s charging port is too easy and after cleaning the port you will free from the issues of charging problems.
Liquid Solution screen protector and cleaner
Generally, we have seen some liquid solutions to clean and protect screens like Luvvitt liquid glass. Anyone can apply to your screen very easily. The Advantage of this liquid cleaner is that it can remove both liquids and fingerprints. Touching your phone all day means that it becomes a breeding ground for germs and bacteria. So it is important to clean our gadget in a periodical manner.
An antimicrobial screen protector
We use our phone for many hours regularly by which dust particles collect on the screen of the phone. An antimicrobial screen protector is a protective option that guards against germs. The glass is prepared with silver ions, this substance helps for antimicrobial protection. Invisible Shield has a variety of protectors for different mobile phones. The Tempered Glass screen protectors can protect our mobile phone from damage but antimicrobial screen protectors offer protection against germs. High-quality tempered antimicrobial protector is multi-layered and consisting shock resistant silicon. It gives a much clearer display, anti-reflective, and glare-reducing to the mobile user.
Taking Care of Your mobile phone is a Good Habit
As we all know that we will never be able to keep our phones clean completely. But if we exercising cleaning habits then we can easily smudge-free our gadget. Regular phone cleaning is an effective way of preventing a speck of dirt. Make sure you always have a cleaning cloth handy to prevent dirt. A clean and dust-free screen will help your Smartphone remains a valuable tool that completes your everyday tasks.
While the worldwide spread of COVID most of the employees now work from home, with the shift to cloud, few studies also show that the number of remote workers was growing exponentially well before that. Since employees need to access applications, services, tools from company-owned or personal devices; the need for secure access is essential.
Though most organizations use solutions like VPN to provide a secure channel, such traditional methods have not shown the expected capability to ensure security.
With Zero Trust Network Access, organizations can control and maintain network security, verify access to apps, and internal resources without compromising end-point security. As zero trust follows “Never Trust Always Verify” policy, each and every access to the network is granted only after verification.
The adoption of BYOD(Bring Your Own Device) and all the resources being available in the cloud, concepts such as IaaS, PaaS, and SaaS made the term ‘perimeter’ irrelevant due to security consequences.
Software Defined Perimeter replaces physical appliances with logical components merge standard security controls such as PKI, TLS, IPSec, SAML and concepts such as federation. SDP mitigates most of the common network-based issues that organizations face by dynamically creating one-to-one network connections between users and the data they access.
Few details that might help companies to mitigate today’s cyber risks:
How Software Defined Perimeter Works?
Implementing multisite network connectivity
Benefits of Zero Trust Model
Securing an organization’s network needs a lot of research and thoughts on how to implement a solution that can assure cybersecurity and database maintenance. A solution like InstaSafe allows organizations to build cybersecurity technique to enhance their confidence to provide secure access to the remote workforce with any devices that they use.
Like to make businesses aware on how to keep their database, applications, tools and devices secure from a web-based solution.
The most common misconception about WordPress is that it is just a blogging platform but it is not. When launched as a WordPress blogging tool, it has evolved over the years into a powerful website builder and a robust content management system (CMS). The best thing about WordPress is that it is easy to use and flexible enough to create a wide variety of websites. This is the main reason why the popularity of WordPress has grown so much.
Let’s look at some of the reasons to choose WordPress for website development:-
Easy to customize with WordPress themes and plugins
The vast majority of people who use WordPress are neither web designers nor programmers. In fact, most people start using WordPress without any prior knowledge of website design. WordPress is a perfect solution For non-tech savvy people, as there are thousands of free website templates or themes that you can choose from. There is a special WordPress theme for every kind of website. WordPress themes are easy to customize as many of them come with their own options panel that allows you to create beautiful sliders, change colors, change the background, upload a logo, and customize it to your needs without having to write any code.
WordPress is Free
WordPress is free software, so you can freely download, install, use, and modify it to match your needs. All you need is a domain name and web hosting to install it.
Easy To Manage
With a built-in update management system, WordPress comes. it allows an update of plugins and themes from the dashboard of WordPress admin. When there is a newer version of WordPress available It notifies you, so you can update your site with just a click of a button.
To protect your data from any accidents or hacking, you can easily use the WordPress Backup Plugin to create automatic backups and secure them remotely.
SEO Friendly
WordPress standard compliance is written using high-quality code and produces semantic markup. In non-geek terms, this is what Google and other search engines prefer WordPress. This is why WordPress sites rank higher than others. WordPress is very SEO friendly By design outside of Box. You can also use WordPress SEO plugins to optimize your website.
Safe and Secure
WordPress has been developed with security in mind and is considered a very safe and secure platform for running a website. However, just like in the real world, the Internet can be an indefinite space. There are intruders who want to get their hands on as many sites as possible. To secure your WordPress site, there are a few simple things you can do to make it more secure.
Handle Different Media Types
WordPress is not limited to just writing text but it also comes with a built-in media uploader to handle images, audio, and video files. WordPress supports embedded-enabled websites which means you can embed YouTube videos, Instagram photos, tweets, and SoundCloud audio in the WordPress Post Editor just by pasting the URL.
WordPress is a supreme web development platform to manage your professional as well as personal goals while helping you to build flexible and scalable solutions. In WordPress development, the folder structure shows the fundamental application directories. There exists a plugin directory on WordPress where all plugins will be housed. The plugins will be housed either as single files or well-organized sub-directories.
In WordPress development, the Application programming interface is very specific in function and provides a great resource to developers. The logic in its operation will no doubt seem like gibberish to a non-developer at first, but the fact still remains that if the take is taken to absorb the functionality of the system, it would become plain to such an individual.
Services we offer for WordPress Development
WordPress Web Design: Professional designer with ample experience in the field catering to your design requirements. Our experts are capable of creating a masterpiece from absolute scratch making your website have a mesmerizing user interface.
WordPress Plugin Development: Swayam Infotech has expertise in customizing WordPress plug-ins according to your unique needs. We can help create some exquisite plugins so that your customers don’t miss out on some great user experience.
PSD to WordPress Conversion: Our PSD to WordPress support takes care of all the needs for smooth compatibility. Our developers work to make sure that you have complete control over your website and that its responsiveness is enhanced with the changeover. We follow stringent W3C validation standards so as to make your site search engine friendly.